Terms of Service

By creating an account and paying the setup fee, you (the “Client”) agree to these Terms with PrescenseOS (“we”, “us”). If you don’t agree, don’t use the service.

PrescenseOS provides:

• A professional website built and deployed within 48 business hours of your onboarding being complete.
• Ongoing hosting and management of that website for the life of your subscription.
• On Growth and Authority plans: monthly AI-generated content, automated Google review collection and AI-drafted replies, and a dashboard to approve everything.

• Setup fee: ₹9,999, one time, non-refundable. This covers your website build and account provisioning.
• Monthly subscription: billed in advance via Razorpay on the same date each month. Starter ₹4,999 / Growth ₹6,999 / Authority ₹9,999.
• Annual Growth: ₹69,999 billed in advance, covers 12 months.
• We may revise prices with at least 30 days’ notice. The new price applies to the next billing cycle.

• Cancel any time from Settings → Subscription. There’s no minimum term and no cancellation fee.
• Your subscription stops at the end of the current paid period — no refund of partial months.
• Your website stays live for 30 days after cancellation; after that we take it down.
• The setup fee is not refundable under any circumstances.

• Provide accurate business information during onboarding and when editing your business profile.
• Approve or reject AI-generated content within 72 hours; otherwise it auto-approves and publishes as scheduled.
• Maintain a valid payment method. Failed payments will put your subscription into past-due state.
• Use the service only for lawful business activities and only for the business account you registered.

You agree not to:

• Use the service to send unsolicited bulk email.
• Upload or post content that is illegal, defamatory, harmful, or infringes someone else’s rights.
• Attempt to reverse-engineer, scrape, or bypass any technical limits.

We may suspend or terminate accounts that violate this section.

We target a high level of uptime but do not guarantee uninterrupted service. Maintenance windows, third-party outages (Razorpay, Google, Supabase, Anthropic, Resend, Vercel), and force-majeure events can temporarily affect functionality.

To the maximum extent permitted by law, our total liability for any claim related to the service is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect, incidental, or consequential damages including lost profits, lost data, or lost business opportunities.

On cancellation, we retain your data for 30 days so you can reactivate. After 30 days we permanently delete it. You can request earlier deletion by emailing hello@prescenseos.in.

These Terms are governed by the laws of India. Any dispute will be subject to the exclusive jurisdiction of the courts of Chennai, Tamil Nadu.

Questions about these Terms? Write to hello@prescenseos.in.